Do I have to book a day when I buy my pass?
While you do not have to book in advance, you can save by making a reservation for a specific day. Reserved Day passes booked in advance allow you to make a reservation for a specific day at a reduced price. Reserved Day passes must be purchased at least 24 hours in advance.
If the weather is unfavorable, it is important to check our website or call our information line to determine if we are open that day. If we are closed due to weather, all Reserved Day passes will be contacted and offered a refund, or you can rebook for another day.
What is an Any Day pass?
An Any Day pass is valid any open day this summer.
If the weather is unfavourable, it is important to check our website or call our information line to determine if we are open that day. If we are closed on the day due to weather, you may visit any other open day.
What is a Reserved Day pass?
Reserved Day passes allow you to make a reservation for a specific day for a reduced price that will adjust depending on a number of factors. Reserved Day passes must be purchased at least 24 hours in advance.
If the weather is unfavorable, it is important to check our website or call our information line to determine if we are open that day. If we are closed due to weather, all Reserved Day passes will be contacted and offered a refund, or you can rebook for another day.
If I reserve a day, can I reschedule my pass?
You can reschedule your passes by creating an account here. You can reschedule passes up to 24 hours before your booked time. You will have to create the account with the same email you used to purchase the passes. Be sure to check your email for the confirmation email.
Once you get logged in, click on your profile icon to see “Your Orders” page. All of your passes will be listed here. The ones you are able to reschedule will have a “Reschedule” button next to them. You can reschedule for any other operational day this season, provided there is still availability.
See a full set of steps to create an account here.
What happens if it rains?
Before the park opens:
We may make the decision not to open on any day if rain, high winds or cool temperatures (or a mixture of these!) are expected to persist for more than a few hours. This decision will be made prior to 9am. In this case, all Reserved Day passes will be contacted and offered a refund or you can rebook for another day. Any Day passes will be honoured on any other open day.
If we do decide to open, all passes are valid.
In the case of cooler temperatures or rain in the forecast, please check our website or call our information line before your visit.
If the park is already open:
In the event we are forced to close the facility in the middle of the operating day due to extreme weather and that temporary closure persists for more than one hour, the park will close for the day and guests that remain in the park will be given passes to return another day this season.
Can I purchase a weekly pass?
Shining Waters passes are available as a daily pass, season pass, or as a part of the
The includes unlimited access for 7 days to Shining Waters Family Fun Park, Sandspit Amusem*nt Park, Ripley’s Believe It or Not! Odditorium, Wax World of the Stars, Mariner’s Cove Miniature Golf, Mariner’s Cove Amazing Maze, Route 6 Motel, River of Adventure Mini Golf, Black Magic Blacklight Mini Golf and one $20 Yippee’s Playcade playcard. For more information, click here.
Can I purchase a season pass?
Yes, you can purchase a Shining Waters Season Pass or bundle your fun with a or .
Do you offer lockers?
Lockers are available in the waterpark section of the park on a pay per use basis. The cost per use is $1.
Can I bring my pet into the park?
In order to protect our animals, water quality and our guests, pets are not permitted within the park. We do have a limited number of shaded kennels available near the parking lot available on a first come, first serve basis. A rental fee is required for a lock, key and water dish.
Are picnics allowed?
Certainly! Shining Waters Family Fun Park has over 80 picnic tables within the property, including the beautiful Stewart Homestead Community Park. You may also picnic on the large shaded deck at Riddle's Take-Out. We do not allow coolers in the central waterpark to prevent glass breakage and reserve the right to search any cooler to protect the safety of our patrons.
Is there an additional charge for parking?
Shining Waters Family Fun Park has a large, FREE, parking lot!
Do you offer lifejacket rentals?
Lifejackets are available free of charge to non-swimmers. They may be obtained at the Shining Springs Pool in the waterpark.
Is there an additional charge for tubes?
Both single and double tubes are included in your admission charge so that you may enjoy our waterslides with a family member!
Is there a dress code?
Appropriate swimwear is required and subject to park approval. No jeans or pants with rivets, buckles, or chains allowed. Riders are not permitted to wear sunglasses, glasses, hats, or water shoes on the slides.
Prosthesis, Casts, and Orthopedic Braces
Guests with prosthetic devices, orthopedic braces or missing limbs may enjoy all attractions in the waterpark provided that their particular device was designed for such an activity, that the activity will not aggravate a preexisting injury and they are able to maintain a correct riding position.
Guests with waterproof arm casts may ride both body slides provided they are able to maintain the correct riding position. They may not ride the tube slides due to the speed and turbulent nature of the ride as well as the necessity for full grip strength and range of motion on the tube. Guests with leg casts or neck braces may not ride any of the water slides.
Guests who are excluded from any park activities under this policy will qualify for a special reduced rate at the ticket booth.
Are there any restrictions on the slides?
Our slides are designed by a world leader in safety, but there are a few restrictions. Our duck slide on Turtle Cove Splash Pad can be enjoyed by children of all ages, although we would recommend that younger children wear a swim diaper, available in our gift shop.
The Slingshot and Catapult are designed to be enjoyed by children over 42″ tall. These traditional body slides have a unique run-out design, so the water is never deeper than 6- 8 inches. This is done to make younger children more comfortable and improve safety.
The Cannonbowl and Crossbow are tube slides. All sliders on the Cannonbowl must be over 48″ tall, but riders over 42″ tall can be accompanied on the Crossbow by a responsible rider over 48″ tall.
The Cannonbowl and Crossbow have a weight restriction of 250 pounds on the single tubes, and a 400-pound total on the double tubes between the two people.
Personal flotation devices must be Transport Canada approved and be approved by staff before use. All personal flotation devices for someone under 90lbs must be self-righting.
Footwear, belt buckles, and pants with rivets or other sharp objects are not permitted on slides. To prevent damage and the introduction of glass or foreign objects to our water systems; loose objects including glasses are not permitted on the slides. Additionally, guests are not permitted to hold glasses on the tube slides as this would prevent them from maintaining the correct riding position. Guests who wish may sign a waiver at the first aid station allowing them to hold glasses while riding the body slides. Guests may also borrow a glasses case that can be worn on the wrist when on the tube slides while maintaining the correct riding position. The glasses cases are available on a first-come, first-serve basis from the first aid station.
Goggles or facemasks which cover the eyes and nose are not permitted.
Are there weight restrictions on the rides?
The Cannonbowl and Crossbow tube slides have a weight restriction of 250 pounds on the single tubes, and a 400-pound total on the double tubes between the two people.
The Wharf Pedal Boats and the Galleon Pedal Boats have a weight restriction of 500 pounds per boat.
For the other rides at the park, such as the Buccaneer Bay Bullet, Crazy Sub, Pumpkin Patch and Surf’s Up, the restraints must be able to engage correctly. Because bodies come in all shapes and sizes and factors such as height and weight distribution also come into play, whether the restraints can engage correctly can only be determined on site with the ride operator.
I'm not going on anything, do I still have to pay the admission charge?
Shining Waters Family Fun Park is a general admission park and pricing is based on all visitors paying the charge. This is traditional for this type of park as many of the activities within the park cannot restrict access to paying customers only. Please note that children under 36" tall do not pay the admission charges. If we were to move to a pay per ride basis, we would have to increase prices and increase staffing to restrict access to various attractions. We wish to avoid this and have selected the general admission approach to ensure the most enjoyable visitor experience for all of our guests.
What forms of payment are accepted?
We are pleased to accept cash, Visa, Mastercard, Interac and American Express.
Is there an age requirement for the park?
Guests must be 12 years of age or older to enter the park unaccompanied. Children 11 and under must be accompanied by an individual 16 years of age or older.
